This page provides tenants with important lettings information and matters
Reserving A Property
When you decide on a property you wish to let, you will need to reserve it by paying a holding deposit. Should the tenancy go ahead this will be deducted from the money due before you move in. If the landlord declines the tenancy it will be refunded. Should you decide not to continue with the process for any reason, or incorrect information is given by you in your application, your holding deposit is non-refundable.
Please note that the holding deposit does not constitute a tenancy or offer of a tenancy but is required as proof of your serious intention to proceed.
References
References are conducted in all cases; a fee will be required to conduct this which is non-refundable.
Tenancy Deposits
A deposit of an amount equivalent to between four to six weeks rent will be required (in most instances) to be held during the tenancy against the satisfactory performance by the tenant of all the various obligations under the tenancy agreement - but mainly, those relating to the cleanliness and condition of the property.
The relevant clause of the tenancy agreement will set out who is to hold the deposit. McLean Property Services is a member of the Deposit Protection Scheme At the end of the tenancy we will get the agreement of both sides before making any deductions for damage, cleaning etc.
Rent
The payment of your rent will be detailed in your tenancy agreement.
Moving in
Upon moving in we will contact utility providers to provide them with your details and up to date meter readings. We strongly advise that you do the same to ensure that they have the correct details.
Repairs
Contact McLean Property Services during office hours on 0115 075-2599 or via e-mail. Should a tenant call out any UNAUTHORISED contractors to undertake repairs, it should be noted that this will be at the expense of the tenancy, other than in an emergency, when all measures to safeguard a property must be taken.
Blocked sinks, pipes etc. replacing batteries in smoke alarms etc are the responsibility of the tenant. Although our tradesman will be happy to undertake such tasks, at the tenants own expense.
Insurance
Tenants should take care to take out contents insurance policies when renting for the first time as some standard insurance products will either not provide cover, or might place restrictions on cover, for rented property and/or it's contents.
A failure to inform your insurer that you are renting a property could invalidate any subsequent claim. Tenants are responsible for insuring any of their own possessions. There are various specialist insurance products designed for landlords and tenants and rented property: - Buildings, Contents, Legal Expenses, Emergency Repair cover, Rental Guarantee cover etc.
Protection for tenants for when the unexpected happens
Protect your home contents and your deposit with HomeLet insurance cover designed especially for tenants.
- Tenants contents insurance cover provides a range of great features
- Accidental damage to you landlords furniture and furnishings up to £2,500
- New for old replacement
- Accidental damage to TV, Audio, Video, DVD, PC Equipment and Carpets tec
- Additional options to choose from including cover for pedal cycles, personal possessions, valuable and specified items worth over £1,000
- 6 or 12 months policies available
Contact McLean Property Services for further information.
What is a tenancy agreement?
A tenancy agreement is a legally binding contract between a landlord and tenant that sets out both the legal and contractual responsibilities and obligations of the two parties. It should written in plain and intelligible language and its terms and clauses should be fair and balanced, taking account of the respective positions of the parties and should not mislead about legal rights and responsibilities. Landlord and tenant should take care to individually negotiate any particular terms or conditions that are important to them or especially relevant to the particular let or property.
What kind of tenancy agreement will be used?
The most common form of tenancy agreement used will be an "Assured Shorthold" tenancy under the 1988 Housing Act (amended 1996). This type of tenancy offers the most flexibility to both landlord and tenant. This tenancy has straightforward notice procedures for bringing the tenancy to an end and a special Accelerated Possession court procedure should tenants fail to vacate.
If certain specific conditions are met relating to the proposed letting, a "contractual" non-housing act tenancy must be created. One example of this would be what is commonly referred to as a Company let where the tenant is a bonafide registered company; another would be where the annual rent equates to over £25,000.
Very rarely, a prospective tenant may be offered a full "Assured" tenancy that gives very significant and potentially long-term security of tenure to a tenant and, for which a landlord can only get possession in very limited circumstances.
Your tenancy is a legal document and it is important you keep a copy of it.
Joint and Several
Mostly, where there is to be more than one (adult) person living in the property, the tenancy will state they are "jointly and severally" responsible. This expression means that, jointly the tenants are liable for the payment of all rents and all liabilities falling upon the tenants during the tenancy, as well as any breach of the Agreement. Individually each tenant is responsible for payment of all rent and all liabilities falling upon the tenant, as well as any breach of the Agreement until all payments have been made in full.
Furnished Properties
Generally, a property offered as "fully furnished" would come with all the main fixtures, furnishings and fittings, white goods etc. Plus the standard crockery, cutlery, glassware, pots and pans etc that a reasonable tenant would normally use on a day to day basis.
Unfurnished Properties
At the other end of the scale, an "unfurnished" property would normally be provided only with such basics as carpets, curtains and light fittings. It is the responsibility of you the tenants that you make sure that you clearly understand what main items are, or are not included before signing the tenancy agreement.
Don't have unreasonable or unrealistic expectations. If in doubt about what to do, or your obligations in any particular circumstances that arise - just ask us.
Break-Clause
This is a clause sometimes inserted in a fixed term tenancy, typically if the initial fixed term is for a year or more. A break clause will usually be worded in such a way as to allow either landlord or tenant to give two months written notice at any stage after a particular date or period of the tenancy, thus terminating the tenancy earlier than the end of the original fixed term.
What happens if either party (Landlord or Tenant) Unexpectedly wants to end the tenancy early?
There are only limited ways in which this can happen; the landlord cannot make you move out, nor can you lawfully walk away from your obligations to fulfil the contract. Either party might request of the other that a formal "surrender" of the tenancy be allowed. It would the be up to the parties to agree the terms and conditions of such a surrender. This might include some financial compensation for inconvenience or costs incurred.
Can the rent be put up?
In general terms, rent of an existing tenancy can only be increased once every twelve months. Where an assured shorthold tenancy holds over as a statutory periodic tenancy, a specific prescribed form (a section 13 notice) must be used to notify tenants of a proposed increase in the rent.
Rights of access to the property
A landlord, or his agent, or someone authorised to act on his behalf has a right to view the property to assess it's conditions and to carry out necessary repairs or maintenance at reasonable times of the day.
The law says that a landlord or agent must give a tenant at least 24 hours notice in writing (except in an emergency) of such a visit. Naturally, if the tenant agrees, on specific or odd occasions to allow access without the 24 hours prior written notice, that is acceptable. [ A clause in the tenancy agreement which tries to diminish or over-ride a tenant's rights in this respect would be void and unenforceable]
Repairs and Maintenance Issues
A landlord, in very general terms has a legal responsibility to repair the structure and exterior of the property, including drains, gutters and external pipes; to keep in working order the installations for the supply of gas, electricity and water; and, for the installations for the provision of space and water heating. The landlord also has other legal responsibilities relating to the safety of such items as gas, electricity and furnishings as well as the general standard or fitness of the property for habitation.
A tenant has an implied covenant to act in a "tenant-like manner". Broadly, this means to report disrepair promptly; to take reasonable steps to ensure that neither the tenant nor guests damage the property, its fixtures and fittings; to do the minor day to day things any home-occupier would normally do e.g. replace light bulbs, fit a new battery in a smoke or CO2 detector, tighten an odd screw which has come loose on a door handle etc.
It is also implied that the tenant would keep the property reasonably warm and aired to help prevent condensation or freezing of pipes; to leave the property secure when absent from it; to keep the garden and other areas reasonably tidy and free from rubbish.
Terminating a tenancy
The law around ending a tenancy is relatively straightforward as long as the right timescales and procedures are followed. The timescales, procedures and format will vary dependent upon the type, and the status of the tenancy at the time you wish to end the tenancy.
In general the tenant bears the cost of the preparation of the legal documentation.
Other tenants responsibilities
You're responsible for the following bills: Council tax, water rates, gas, electric and telephone.
Looking after your rented property
You will need to pay for fixing or replacing any damage to the property while you are renting it, otherwise it comes out of your deposit. So return the property to the landlord at the end of the tenancy in the same condition as at the start, allowing for fair wear and tear.
Remember, if you are away, for whatever reason:
- You still need to pay rent on the right date
- You are responsible for the property's security
- Make sure the property is not damaged by the weather
- Let your insurer and your landlord know so that insurance arrangement can be made
- Give the landlord emergency contact details

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